Contact Us

Thank you for choosing Nationwide for your employee benefits. Below is the key contact information to provide the kind of support you have come to expect from us.

Billing & Eligibility

Hours 8 a.m. - 8 p.m. EST; Monday to Friday

  • E-mail: service@nebsupport.com
  • Phone: 1-877-717-4455
  • Fax: 1-985-898-1770
  • Mail:
    Nationwide Employee Benefits PO Box 1910 Covingtion, LA 70434

Claims Services

Life AD&D, Supplemental Hospital & Supplemental Accident plans

Hours 8 a.m. - 8 p.m. EST; Monday to Friday

  • E-mail: service@nebsupport.com
  • Phone: 1-877-717-4455
  • Fax: 1-985-898-1770
  • Mail:
    Nationwide Employee Benefits Claims PO Box 1910 Covington, LA 70434

Disability Plans

Hours 8:30 a.m. - 5 p.m. EST; Monday to Friday

  • Phone: 800-654-3826
  • Fax: 860-769-6981
  • Mail:
    Nationwide Disability Claims PO Box 29 Bloomfield, CT 06002

    • Vision Plans

    Hours 8 a.m. - 5 p.m. EST; Monday to Friday

  • Phone: 800-877-7195
  • Mail:
    Vision Service Plan Attn: Claim Services PO Box 385020 Birmingham, AL 35238-5020

    • Dental Plans

    Hours 8:30 a.m. - 6 p.m. EST; Monday to Thursday
    Hours 8:30 a.m. - 5 p.m. EST; Friday

  • Phone: 855-473-3833
  • Fax: 540-562-8038
  • Mail:
    Nationwide Dental PO Box 14047 Roanoke, VA 24038

    • Premium Payments

    Please be sure to note your group number on your premium payment check.

    Nationwide Employee Benefits Nationwide Premium Trust Account PO Box 733379 Dallas, TX 75373-3379

    Overnight ONLY Address:

    JP Morgan Chase (TX-0029) Attn: Nationwide Premium Trust Account Lockbox 733379 14800 Frye Road 2nd Floor Fort Worth, TX 76155

    General Information

    Please refer to: www.nebsupport.com for additional enrollment and plan information.

    Dental Employee Portal

    www.readysetdental.com

    Dental Provider Search

    careington.com/nd/nationwide/

    Vision Provider Search

    www.vsp.com

    Product availability varies by group size and state. Contact your NEB representative for details.

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    ©2015 Nationwide Mutual Insurance Company. Nationwide, Nationwide Employee Benefits, the Nationwide N and Eagle, Nationwide is on your side and Ca$hBack are service marks of Nationwide Mutual Insurance Company.